The NELFT Mental Health Direct Helpline for mental health concerns, advice or signposting is available 24/7 on 0800 995 1000.

Mental Health Integrated Crisis Assessment Hub (ICAH), Block 8, Goodmayes hospital, Barley Lane, Ilford, IG3 8XJ that provides crisis services to Waltham Forest patients 24 hours a day, this can include walk-in services, they can be contacted 0300 555 1200 Ext 67774. Poster select here.

Jane Atkinson Health Centre, 714 Forest Road, London, E17 3HP that provides mental health and crisis services to Waltham Forest patients during Monday to Friday 9am to 5pm, they can be contacted on 0300 300 1570 Option 4.

Samaritans Helpline is 0208 520 9191  or  116 123.

Suicidal Feelings support website is found here Contact telephone NHS 111 OPTION 2.

Campaigning against living miserably (CALM) website is found here Contact Telephone 0800 585858.

SHOUT a free SMS messaging service website is found here Text SHOUT to 85258 

Attending A&E should be considered in case of crisis or acute distress or when the above contacts are insufficient. 

From 2 April 2024, people living in Waltham Forest will be able to call 111 and select option 2, putting them through to a fully trained and qualified mental health professional team. This is a freephone number that provides urgent health advice 24 hours a day, 7 days a week to people of all ages.

Crisis Café: Waltham Forest Mental Health Drop-In Support service is now open. 

Address: The Mill (Community Centre), 7 – 11 Coppermill lane, E17 7HA.

Phone: 07407 299565

Open 365 days a year. Monday to Friday 5.30pm to 10pm. Weekends & Bank Holidyas, 3pm to 10pm.

Free mental health suppport for individuals aged 18 and above. A safe, inviting and inclusive space where residents of Waltham Forest can simply turn up with no appointment necessary.

General information about mental health problems, data, stigma, discrimination and experiences, website is here.