Mental Health

Mental Health and Crisis Support

During working hours Monday-Friday 9am-5pm:

Jane Atkinson Health Centre, 714 Forest Road, London, E17 3HP that provides mental health and crisis services to Waltham Forest patients during Monday to Friday 9am to 5pm, they can be contacted on 0300 300 1570 Option 4  or 0300 555 1268.

Out-of-hours:

Mental Health Integrated Crisis Assessment Hub (ICAH), Block 8, Goodmayes hospital, Barley Lane, Ilford, IG3 8XJ that provides crisis services to Waltham Forest patients 24 hours a day, this can include walk-in services, they can be contacted 0300 555 1200 Ext 67774. Poster select here.

Waltham Forest Beacon – Free Emotional Wellbeing Support available for those in Waltham Forest in the evening and weekend. No appointment is needed. Open 365 days Monday-Friday 5:30pm-10pm and Weekends/Bank Holidays 3pm-10pm, The Mill (Community Centre), 7-11 Coppermill Lane E17 7HA. WalthamForest.MHCA@hestia.org  07407 299 565.

You can attend the Mental Health HUB Goodmayes, this is a walk-in service, they can be reached on 0300 555 1200.

Samaritans Helpline is 0208 520 9191  or  116 123.

The NELFT Mental Health Direct Helpline Suicidal Feelings support website is found here Contact telephone NHS 111 OPTION 2.

If you seek help with your alcohol or drug misuse you can contact your free and confidential local service: CGL on 0203 826 9600.

Campaigning against living miserably (CALM) website is found here Contact Telephone 0800 585858.

PAPYRUS UK: Charity for the prevention of young suicide (under 35) in the UK 0800 068 4141.

SHOUT a free SMS messaging service website is found here Text SHOUT to 85258

Sane: Leading UK mental health charity improving quality of life for anyone affected by mental illness. Open between 4pm – 10pm 365 days a year: www.sane.org.uk 0300 304 7000.

The Listening Place: Free confidential and ongoing face to face listening, by appointment to people who feel that life is no longer worth living. Listeningplace.org.uk 0203 906 7676.

Attending A&E should be considered in case of crisis or acute distress or when the above contacts are insufficient. 

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NHS 111 Mental Health Crisis Response Service Launching April 2024

From 2 April 2024, people living in Waltham Forest will be able to call 111 and select option 2, putting them through to a fully trained and qualified mental health professional team. This is a freephone number that provides urgent health advice 24 hours a day, 7 days a week to people of all ages.

nhs 111

Crisis Cafe

Crisis Café: Waltham Forest Mental Health Drop-In Support service is now open. 

Address: The Mill (Community Centre), 7 – 11 Coppermill lane, E17 7HA.

Phone: 07407 299565

Open 365 days a year. Monday to Friday 5.30pm to 10pm. Weekends & Bank Holidyas, 3pm to 10pm.

Free mental health suppport for individuals aged 18 and above. A safe, inviting and inclusive space where residents of Waltham Forest can simply turn up with no appointment necessary.

MIND

General information about mental health problems, data, stigma, discrimination and experiences, website is here.

Page last reviewed: 21 July 2026
Page created: 24 April 2020