The doctors and nurses at the practice see patients by a booked appointment.  You should book your appointment through e-consult on the homepage, register for online booking on the homepage or through reception. 

You can usually book an appointment up to a month in advance.

If you request an appointment you will be offered the next available routine appointment.  We keep a small number of appointments in reserve for urgent problems.  If you think your problem is too urgent to wait for the next available routine appointment you may be able to have a reserved urgent appointment.  Please only book this if your problem is medically urgent.

Please tell the doctor or nurse as soon as possible if you require a chaperone.

Patients with symptoms of diarrhoea/ vomiting to be booked via the e-consultation tab on homepage. This is to minimise the risk of spreading an infection to others.

Patients who have suffered trauma/ accident or a fall are to go to Accident & Emergency department in hospital, in order to manage your complaint more appropriately.

WEEKDAY Evening Appointments at Kings Head Medical Practice

Evening GP and Nurse appointments are available at Kings Head Medical Practice from 18:30 to 22:00 Monday to Friday.

WEEKEND APPOINTMENTS

GP and Nurse weekend appointments are available in Waltham Forest Borough on Saturdays and Sundays 08:00 to 20:00

TELEPHONE NUMBER TO CALL:

To book an appointment either call direct on 0208 519 3999 between 12:00 and 20:00 on weekdays and 08:00 to 18:00 at weekends.

NHS 111 

Please call NHS 111 out of surgery hours and they will direct you to local out of hours services.

Call 999 in a medical emergency to include any life threatening symptoms 

You can speak to the doctor or nurse by telephone by booking

through e-consult on the homepage or by clicking here

020 7377 7074       bhnt.airs@nhs.net

When necessary we can arrange for you to see medical specialists or therapists.  You must decide whether you wish to do this within the NHS or privately.  If you want to go privately you will normally be asked to collect the referral letter and arrange your own appointment.

If you have been in hospital and need to see the GP when you return home you must arrange this.  The GP does not normally make unrequested visits.

There is no need to see the GP just to report about your appointment with the specialist.  Only book an appointment to see the GP if there is something useful they may be able to do.

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Persistent defaulters will be removed from the list.

Please attend your appointment on time, if you are late you may not be seen.

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Only one person can be seen in any appointment slot and we ask you to please restrict the number of health issues to one per appointment to ensure that adequate time is given to your concerns.

We have a texting service which allows the practice to communicate with you and to receive text appointment confirmation.

When you register with the practice, you are giving consent to allow the surgery to text message you. 

If you wish to opt out please inform the surgery.

Please remember to update your contact details with us when you change address, telephone numbers and email address.